Shipping & Returns

Shipping Policy

Free shipping on all orders over $50 within the continental United States.

Standard Shipping: 5-10 business days — $5.99 (free over $50)

Express Shipping: 2-3 business days — $12.99

Canada: 7-14 business days — $9.99

Orders placed before 2pm EST on business days ship the same day. Orders placed after 2pm or on weekends ship the next business day.

We offer a 30-day hassle-free return policy. If you’re not completely satisfied with your purchase, return it within 30 days for a full refund.

1. Email info@welcomelane.com with your order number

2. We’ll send you a prepaid return label

3. Ship the item back in its original packaging

4. Refund processed within 5 business days of receiving the return

Items must be unused and in original packaging. Sale items are final sale. Refunds are issued to the original payment method.

Received a damaged or defective product? Email us with photos and we’ll send a replacement at no charge — no need to return the original.